Retail Managers

Retail Managers organise and control the operations of establishments which provide retail services.

  • The Job
  • The Facts
  • Related Courses

What the job involves

  • Determining product mix, stock levels and service standards
  • Formulating and implementing purchasing and marketing policies, and setting prices
  • Promoting and advertising the establishment's goods and services
  • Selling goods and services to customers and advising them on product use
  • Maintaining records of stock levels and financial transactions
  • Undertaking budgeting for the establishment
  • Controlling selection, training and supervision of staff
  • Ensuring compliance with occupational health and safety regulations

Key values of workers in Retail Managers

  • Relationships

    Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

  • Working Conditions

    Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

  • Support

    Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

  • Achievement

    Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

  • Recognition

    Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Top skills required for workers in Retail Managers

  • Speaking

    Talking to others to convey information effectively.

  • Service Orientation

    Actively looking for ways to help people.

  • Critical Thinking

    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Monitoring

    Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

  • Social Perceptiveness

    Being aware of others' reactions and understanding why they react as they do.